Receipt Exceptions

Receipt exceptions surface in the Inbox whenever a receiving action looks off. They are routed to the Receiving role by default; Admins also see them.

Kinds

Over-receipt / Short-receipt

The posted quantity on a receipt line differs from the PO line’s expected quantity by more than 1%. The 1% threshold is currently system-wide. The exception lists received quantity, expected quantity, and the computed variance.

How to resolve. Post a correcting adjustment on the line (bring variance back inside tolerance), or mark the inbox item resolved with a note.

Lot without number

A posted receipt line was saved without a lot number. The system normally auto-generates a fallback lot number, so this exception is mainly a safeguard for malformed input.

How to resolve. Update the lot number on the receipt line, or explicitly resolve with a note.

Duplicate lot number

Two or more lot records share the same product and lot number. Duplicates create traceability risk because consumption can point to the wrong physical stock.

How to resolve. Rename or remove the incorrect lot. The exception auto-resolves once only one lot remains for that product and lot number.

Unplanned receipt

A lot was created without an open PO line for that product. This can be intentional (for example, samples), but should be reviewed.

How to resolve. Create or link an open PO line for the product, or resolve with a note if the direct receipt was intentional.

Threshold Configuration

The 1% tolerance is intentionally conservative. Some materials have higher natural variance, so this value may become product-specific after enough historical receipt data exists.